Event Management
ERS supports and automates all key processes to manage your business and minimise your operational cost including:
- Requesting a Meter Change
- Meter Point Recertification
- Communication of Metering Point Changes
- BM Unit Allocation
- Special Read Requests
- Customer Own Reads
- Disconnections
- Erroneous Transfer
- Metering Point Address Management
- Distribution Changes to LLF or GSP
- Non-Half-Hourly Data Aggregation Exception Reports
- Half-Hourly Aggregation Exception Reports
- Fault Resolution Reports or Request for Decision on Further Action
- Site Visits
- Energisation Status Management
- Changes of Payment Method or Term
- Supply Point Configuration Changes
- Customer Enquiries
- Complaint Management
- Illegal Abstraction
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ERS Capability Links
- Profile Building & Forecasting
- Tender, Quote Management & Pricing
- Customer Set-up, Registration & Objection Management
- Electricity Dataflow Management & Industry Interaction Processes
- Meter Read Management & Validation
- Electricity Billing Software
- Receivables & Collections
- Credit & Debt Management
- Sales Ledger, VAT & CCL
- Event Management
- Customer Management
- Change of Agent & Disputed Meter Reading
- Change of tenancy
- Retention & Renewal
- Loss Management
- Customer Web Portal - eBilling & Consumption Data
- Business Workflow
- Management information - simple to use, instant answers
