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People - EDW Director Biographies

As a dedicated group of individuals, our people show as much enthusiasm and respect for our customers’ businesses as for our own. EDW customers can be confident that they are working with highly competent, experienced and professional people who are effective from the first day of an engagement.

EDW has extensive experience in analysing electricity supplier business requirements to create system solutions.

The EDW management team have all held electricity supply operational roles and so have an in-depth understanding of the key industry issues allowing EDW to deliver systems and services that meet our customers’ needs.

Dr Ed White

Chairman

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Dr Simon Miles

CEO

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Graham Paul

Service Delivery Director

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Jim Inglis

Solution Delivery Director

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Peter Stiles

Technical Director

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Senior Management

Greg Armstrong

Head of Business Change

Greg joined EDW in 2002, and has since held a number of both business and technical roles, becoming an expert in the energy sector and our products and services in that time. Greg combines analytical (ISEB), architectural (TOGAF), process improvement (Six Sigma) and leadership (ILM) experience to provide a grounded and well-rounded basis for the assessment and implementation of change. Greg leads our Business Change team and drives continual improvement through all parts of our business.

Prior to EDW, having graduated from Bristol University with an upper 2nd class MEng (Hons) in Aeronautical Engineering with European Studies, Greg (who is bi-lingual in French and English) moved directly into IT setting up a UK subsidiary for Trace Software, a French Computer Aided Design software development company. The creation of this subsidiary, and the translation of the Trace Software products into English, opened the international markets for the group, which now has offices across the world including America, Asia and EMEA.

Martin Warford

Application Support Manager

Martin has been with EDW for 10 years and knows the ERS application inside out. He is responsible for managing EDW’s dedicated development application support team to ensure that software defect fix delivery SLAs across all customers are achieved, he has ownership of both UAT and live software defect resolution work. Martin works with the EDW Release Manager to ensure that support defect resolution work is scheduled in the appropriate release (be it patch, maintenance, major release or datafixes).

Martin has a 1st class (Hons) Degree in IT Computer Communications from the University of Northampton.

Edward Kilby

Head of Product Engineering

Edd joined EDW in 2010 and has over 15 years’ experience working in the utilities industry. Edd has been instrumental in the development of our software products, being responsible for Application, Data and Infrastructure architecture for our entire product suite. As a certified TOGAF and Archimate enterprise architect, Edd promotes a strong architecture discipline through principles and industry recognised methodologies. In his role of Head of Product Engineering Edd ensures that we deliver the best possible solutions to meet the requirements of our customers and our market, combining technical and leadership (ILM) experience to ensure the success of our Engineering team.

Edd specialises in Energy Forecasting, Pricing and Billing for the utilities sector and also drives technical innovation on our Energy M&T platform. As well as designing many of the core aspects of our platforms he is also a keen software developer, often found coding many aspects of his designs. Prior to joining EDW Edd worked as a Systems Analyst at Ingram Micro on their Global B2B ecommerce platform. He has a 1st class degree in Computing from the University of Derby.

Paul Dowling

Head of Business Solutions

Paul joined EDW in 2009 and has 15 years’ experience working in the electricity industry. Before joining EDW he worked for Eon, E4B and Utility Warehouse. He has direct experience of helping our customers implement ERS. In addition, Paul has remained in close contact with key customer stakeholders and has helped them find more effective ways to meet their business objectives using ERS by refining both business and system processes.

Tom Anderton

Head of Customer Success

Tom joined EDW in 2012 having graduated from the University of Edinburgh, studying Geography. His interest in the environment and energy, coupled with a passion for IT attracted him to EDW, recognising the opportunity to join a business that aligned with his aspirations. Since joining, Tom has gained valuable operational experience across the UK energy industry and all aspects of the business through a number of focused roles. These key roles include business and systems analysis, product implementation, customer support, project management, customer account management and sales.

Tom thoroughly enjoys working with our varied customer base and ensuring that they are getting the best value out of the products and services that we are proud to provide. His recent appointment as Head of Customer Success will facilitate this objective as he spearheads our customer service function in terms of both support and order delivery as well as providing the direction and strategy for our products and services in an evolving market and energy landscape. Tom is a keen skier and big fan of the outdoors – if he’s not in Milton Keynes, you’ll most probably find him in the Lake District!

Janaka Tennakoon

Information Security Manager

Janaka joined EDW in 2011 after completing the MSc in Computer Networking Professional. He is responsible for maintaining the EDW Information Security framework including ISO 27001 and Cyber essentials plus certifications.

Janaka is also a team leader in the EDW service delivery team, responsible for managing onsite datacentres and cloud infrastructure to facilitate the delivery of EDW software development lifecycle.