EDW Professional Training Services
EDW training is specific, practical and compact
EDW's Solution Delivery team is responsible for delivering train the trainer workshops - teaching your designated training personnel how to use and optimise ERS for your implementation of the ERS software.
On-going training support is provided by our Service Delivery team via the ERS Help Desk and during frequent customer on-site visits.
Training can be delivered on-site or from our training suite situated in our Milton Keynes head office.
Training support material
Comprehensive training material is available to support your in-house training team, ERS users and your IT support personnel including:
- ERS Functionality Fact Sheets
- ERS User Guides
- EDW Support
- HelpDesk User Guide
- System Administration & Technical Support
- ERS System Administration Manual
- ERS System Administration Guides
- ERS IT Operations Manual
- ERS IT Operations Guides
Sample support documentation
|Fact Sheet Sales Ledger||ERS Fact Sheet||Fact Sheet|
|Fact Sheet Payment Plan||ERS Fact Sheet||Fact Sheet|
|User Guide Manage Supply Registration||ERS User Guide||User Guide|
|User Guide Using Meter Point Administration Worklists||ERS User Guide||User Guide|
|ERS System Administration Guide ERS Dataflow Transportation Administration||ERS System Administration Guide||System Administration Guide|