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+44 (0)8448 802 489

EDW Professional Training Services

EDW training is specific, practical and compact

User training

EDW's Solution Delivery team is responsible for delivering train the trainer workshops - teaching your designated training personnel how to use and optimise ERS for your implementation of the ERS software. 

On-going training support is provided by our Service Delivery team via the ERS Help Desk and during frequent customer on-site visits.

Training delivery

Training can be delivered on-site or from our training suite situated in our Milton Keynes head office.

Training support material

Comprehensive training material is available to support your in-house training team, ERS users and your IT support personnel including:

  • ERS Functionality Fact Sheets
  • ERS User Guides
  • EDW Support

         - HelpDesk User Guide

  • System Administration & Technical Support

         - ERS System Administration Manual

         - ERS System Administration Guides

         - ERS IT Operations Manual

         - ERS IT Operations Guides

Sample support documentation

Document Title Type Example
Fact Sheet Sales Ledger ERS Fact Sheet Fact Sheet
Fact Sheet Payment Plan ERS Fact Sheet Fact Sheet
User Guide Manage Supply Registration ERS User Guide User Guide
User Guide Using Meter Point Administration Worklists ERS User Guide User Guide
ERS System Administration Guide ERS Dataflow Transportation Administration ERS System Administration Guide System Administration Guide


EDW delivers a professional training service to ensure maximum knowledge transfer.

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EDW House
Radian Court
Milton Keynes
Tel: +44 (0)8448 802 489
Email: info@edwtech.com

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