Customer Web Portal - eBilling & Consumption Data
Customer Web Portal
The ERS customer web portal helps you give customers the web-based options they demand for bill receipt and analysing consumption whilst reducing costs. It helps you provide the information customers need, when they need it.
Billing documents delivered to the portal including Invoice Documents, CSV Consumption Data (CSV), and Statements of Account. Where new billing documents are posted to the portal your customers are notified by email. ERS monitors to see if bill documents have been accessed and sends email reminders and schedules user outbound call tasks where they haven't.
Your customers also have access to all documentation generated by ERS.
General customer support information is provided via the portal such as FAQ, Contact Us, Change of Tenancy Information, VAT, CCL, and Terms & Conditions.
Instant easy access to billing documentation and consumption data
Your customers will benefit from the following features of ERS ebilling:
- Automated password notification
- Secure – password protected access
- Efficient – download financial data straight into their financial systems
- Instant – view invoices minutes after production
- Environmentally friendly
- Multiple user access
- Filtering – search for specific documents
- Email notification when invoices are ready.
Customer web portal screen example
Lowering your working capital requirements
ERS ebilling will shortern your supply-to-cash cycle, save your business time and money whilst delivering a great service to your customers.
To discuss our services with a professional contact us...
To View our latest Brochures & Product Sheets please click below...
To view members of our team click the button below...
To View our latest news articles please click below...
ERS Capability Links
- Profile Building & Forecasting
- Tender, Quote Management & Pricing
- Customer Set-up, Registration & Objection Management
- Electricity Dataflow Management & Industry Interaction Processes
- Meter Read Management & Validation
- Electricity Billing Software
- Receivables & Collections
- Credit & Debt Management
- Sales Ledger, VAT & CCL
- Event Management
- Customer Management
- Change of Agent & Disputed Meter Reading
- Change of tenancy
- Retention & Renewal
- Loss Management
- Customer Web Portal - eBilling & Consumption Data
- Business Workflow
- Management information - simple to use, instant answers
