Event Management
ERS supports and automates all key processes to manage your business and minimise your operational cost including:
- Requesting a Meter Change
- Meter Point Recertification
- Communication of Metering Point Changes
- BM Unit Allocation
- Special Read Requests
- Customer Own Reads
- Disconnections
- Erroneous Transfer
- Metering Point Address Management
- Distribution Changes to LLF or GSP
- Non-Half-Hourly Data Aggregation Exception Reports
- Half-Hourly Aggregation Exception Reports
- Fault Resolution Reports or Request for Decision on Further Action
- Site Visits
- Energisation Status Management
- Changes of Payment Method or Term
- Supply Point Configuration Changes
- Customer Enquiries
- Complaint Management
- Illegal Abstraction
